App to help moving to Austria
With a user-centered approach, the goal was to create an intuitive interface to effortlessly organise moving to Austria and assist in settling and feeling home.
With a user-centered approach, the goal was to create an intuitive interface to effortlessly organise moving to Austria and assist in settling and feeling home.
customizable
homescreen & widgets
personalized
moving guide & checklist
easy-to-find
meet-ups & friends
Challenge
Result
Client
Client
My Role
My Role
UX Researcher & Designer (Group of 4): Design System, prototyping, internal communication
UX Researcher & Designer (Group of 4): Design System, prototyping, internal communication
UX Researcher & Designer (Group of 4): Design System, prototyping, internal communication
Duration
Duration
2 months (2023)
2 months (2023)
2 months (2023)
Challenge
Moving to a new country faces many challenges: From administrative tasks with immigration to organising the move itself, and finally settling down and finding new friends.
Moving to Austria in particular, has additional hurdles due to language barriers and hard-to-find information. A lot of information about immigration is spread over various websites, with hard-to-understand legal language and unintuitive website designs.
Results
The redesigned app features a friendly, customisable interface, making it easier for users to organise their move effortlessly. Users can take an initial quiz to help them understand different immigration options and will then receive a customisable checklist and timeline to understand and structure their move. In addition, the app also includes a social feature to meet fellow expats at meet-ups. As such, the app is truly a "best friend" when moving to Austria, helping in various aspects of moving and settling.
customizable
customizable
homescreen & widgets
homescreen & widgets
personalized
personalized
moving guide & checklist
moving guide & checklist
easy-to-find
easy-to-find
meet-ups & friends
meet-ups & friends
Process
Process
01
Research & Analysis
We conducted 10 qualitative interviews with expats who moved to Austria within the last 5 years. As assumed, moving is a highly individual experience with various pain points ranging from social aspects to administrative tasks.
02
Information Architecture
We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights
03
Wireframing & Prototyping
We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights
04
Usability Testing
We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights
05
Visual Design & Style Guide
We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights
01
Research & Analysis
We conducted 10 qualitative interviews with expats who moved to Austria within the last 5 years. As assumed, moving is a highly individual experience with various pain points ranging from social aspects to administrative tasks.
02
Information Architecture
We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights
03
Wireframing & Prototyping
We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights
04
Usability Testing
We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights
05
Visual Design & Style Guide
We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights
01
Research & Analysis
We conducted 10 qualitative interviews with expats who moved to Austria within the last 5 years. As assumed, moving is a highly individual experience with various pain points ranging from social aspects to administrative tasks.
02
Information Architecture
We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights
03
Wireframing & Prototyping
We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights
04
Usability Testing
We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights
05
Visual Design & Style Guide
We conducted user interviews, surveys, and analyzed in-app analytics to understand the pain points and user needs. We also studied competitor apps and industry trends to gather insights
Screens
Screens
Vienna © 2024. Designed by Nadine Brantschen
Vienna © 2024. Designed by Nadine Brantschen
Vienna © 2024. Designed by Nadine Brantschen
Vienna © 2024. Designed by Nadine Brantschen